Camac’s after-sales service is widely recognized as being the best a harp manufacturer can possibly offer, and for us it is also a matter of honour always to provide irreproachable service to our clients. All our pedal harps now enjoy a complete guarantee for ten years, and regulation tours are regularly organised throughout the world.
Each of our harps has been designed to simplify regulation and maintenance. Not only does this make it easier and faster for harp technicians to work on our harps, it also offers harpists a greater degree of independence. For example, you can use our rod tuner to improve the accuracy of your harp’s intonation, between professional regulations.
Send your technical questions direct to Enric De Anciola, Camac France’s head technician:
Our offices are closed for the summer vacation until Wednesday, August 16th, 2017.
Thank you for your understanding, and have a wonderful summer!
Harps are not without their logistical mysteries at the beginning. They have to be tuned, how to move them is not self-evident, strings have to be replaced – and your teacher, or your child’s teacher, cannot do all this for you every time. Our video guides will help you become au fait with all these issues.
Our international technicians
We are proud of our extensive network of certified technicians throughout the world. We warmly recommend the following colleagues for all aspects of sales aftercare (whether your instrument is under guarantee, or not), and regulation and repairs for your Camac harp.
Enric De Anciola is Camac’s in-house Senior technician, in charge of Europe. He is the main contact for our network of technicians.
Liza Jensen is our touring technician, based in NY and in charge of the USA, Latin America, Asia and Australia.
Nadav Konieczny is in charge of mainland China and Taiwan.
+359 886 627 796
电子郵件 [email protected]
+49 30 – 21 97 11 76
Yulia Mesa Intriago
+386 2 250 22 97
Spain and Portugal
Line ID: N52-5702824
電子有點: [email protected]
Nigel and Alexei Tree
+44 20 7281 4619
+1 414 510 8448
+1 330 687 5034