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Camac Service

Camac’s after-sales service is widely recognized as being the best a harp manufacturer can possibly offer, and for us it is also a matter of honour always to provide irreproachable service to our clients. All our pedal harps now enjoy a complete guarantee for ten years, and regulation tours are regularly organised throughout the world.

Each of our harps has been designed to simplify regulation and maintenance. Not only does this make it easier and faster for harp technicians to work on our harps, it also offers harpists a greater degree of independence. For example, you can use our rod tuner to improve the accuracy of your harp’s intonation, between professional regulations.  

Send your technical questions direct to Enric De Anciola, Camac France’s head technician:

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Video guides

Harps are not without their logistical mysteries at the beginning. They have to be tuned, how to move them is not self-evident, strings have to be replaced – and your teacher, or your child’s teacher, cannot do all this for you every time. Our video guides will help you become au fait with all these issues.

String Charts and Technical Manuals

Our string charts help you work out which strings you need to order for your Camac harp. You can also download PDFs of the technical manuals for our pedal, electroacoustic and electric harps.

Pedal harp technical manual

Body harness manuel

Blue harp technical manual

Lever string chart

Electroharp technical manual

Pedal string chart

Our international technicians

We are proud of our extensive network of certified technicians throughout the world. We warmly recommend the following colleagues for all aspects of sales aftercare (whether your instrument is under guarantee, or not), and regulation and repairs for your Camac harp.

Particular responsibilities

Enric De Anciola is Camac’s in-house Senior technician, in charge of Europe. He is the main contact for our network of technicians.

Liza Jensen is our touring technician, based in NY and in charge of the USA, Latin America, Asia and Australia.

Nadav Konieczny is in charge of mainland China and Taiwan. 


Australia

Brandden Lassells

+61 2 4324 3100
[email protected]

Stephen Carter

+61 8 8339 2000
[email protected]


Bulgaria

Valentin Ivanov

+359 886 627 796
[email protected]


China

Nadav Konieczny

那达夫
卡玛卡竖琴的 中国大陆与台湾专属竖琴维修技师
任何维修上的问题欢迎直接与他联络:
微信: N52-5702824
手机 +972-52-5702824
电子郵件 [email protected]


Germany

Markus Schönfelder

Camac Berlin
+49 30 – 21 97 11 76
[email protected]


Israel

Nadav Konieczny

+972-52-5702824
[email protected]


Japan

Akihiro Takada

+81 3 6712 5940
[email protected]

Ayumu Morita

+81 75-200-6581
[email protected]


The Netherlands

Frans and Jean-Pierre Castermans

+31 – 43 321 40 56
[email protected]

Michel Roels 

[email protected]
(lever harps only)

Jos van Zaane

+31 6 12454738
[email protected]


Russia

Yulia Mesa Intriago

[email protected]


Slovenia

Dalibor Bernatović

+386 2 250 22 97
[email protected]


Spain and Portugal

Alexander Granados

Camac Ibérica
+34 910063727
[email protected]

 


Taiwan

Nadav Konieczny

那達夫
Camac 中國大陸與台灣專屬豎琴維修技師
任何維修上的問題歡迎直接與他聯絡:
Line ID: N52-5702824
WhatsApp: +972-52-5702824
電子有點: [email protected]


United Kingdom

Nigel and Alexei Tree

+44 20 7281 4619
[email protected]


USA

Liza Jensen

[email protected]

Peter Wiley

[email protected]

 

Robert Hohlbauch

+1 360-696-4240
[email protected]

 

 

Steve Moss

+1 414 510 8448
[email protected]

Tomas Bell

+1 330 687 5034
[email protected]

Mike Lewis

[email protected]

 

 

Ed Galchick

[email protected]

John Pratt

+1 435 835 3541
[email protected]

 

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